Warranty & Service

Manufacturer warranty

The Transformer 2 includes the manufacturer warranty applicable at the time of sale. Warranty coverage, exclusions, claim procedures, and duration must be confirmed in the product documentation supplied with the scooter.

In-home service plans

The starter product includes optional one-year and two-year in-home service-plan choices. Service-plan eligibility, geographic coverage, provider terms, exclusions, and charges should be confirmed before purchase.

Requesting service

Have the scooter model, serial number, purchase date, order number, and a description of the issue available. Call 800-251-8387 or use the Contact Us form.